Make sure you do not have a future beta version of Word(!) EndNote CWYW only works on stable and tested versions of Word, so do not participate in any early access/beta testing scheme.

Open Word and choose Word: Check for updates., and run the automatic update check. Check that you have the latest version of Word Please note that in this case, you need your license product key during the installation process:ī.

If you for some reason need to or want to download and install the full version of EndNote you can download it from the below link.

Open EndNote and choose EndNote: Check for updates., and run the automatic update check. The EndNote 20.1.0 update provides compatibility with Apple Silicon-based Macintosh. Check that you have the latest version of EndNote Click here to read support article: Word, EndNote and M1 chip compatibility A. Contact the add-in vendor and ask for an update. Your add-in is not compatible with this version of Word. If your system has the Apple M1 chip, and your getting an error message in word stating that Word can’t load an add-in: 'Word could not load an add-in. Here are some suggested solutions to missing or non-working EndNote CWYW toolbar in Word for Mac. Click here for our webshop, or email us at info (at) – Here are the step-by-step directions if you haven’t played around with finding support files before:Ģ - Click on 'Word' in bold next to Apple in the Mac applications menu ( )ģ- Select Preferences in the drop-down optionsĤ- Click on File locations under Personal settingsĥ- Click on 'Start up' at the bottom of the listĦ- Click 'modify'' and select ~/Library/Group Containers/UBF8T346G9. If it’s not there, search for that file (it may be in your Office 2011 start up folder), and once you find it, move it to the 2016 start up folder – then Zotero and Word will know where to look for it.

If not, from within Word, see if the Zotero.dot file is in your Word startup folder. Open up Word and see if the Zotero icons are there. Use the download instructions to re-install your Zotero library.Ģ.

First make sure you have entirely closed Word and Zotero.

My recommendations come from this forum post, so feel free to just refer to this post (or use it in addition to my suggested steps below):ġ.

How to reinstall word for mac